Yes!

Check out the intro classes page for suggestions on what classes to start with and everything you need to know. We can’t wait to meet you!

We’d be thrilled to help you host a corporate retreat at Buff & Flo. We are also proud to offer private group bookings for birthdays, bachelorettes, and more. Email or call the studio and we will be happy to assist you with your booking.

These high technology Infrared panels are designed to create a hot environment for your yoga practice.  They work by emitting infrared radiation which directly heats objects and the body rather than warming the air like conventional heating systems.  This method provides a more comfortable way to practice in the studio without any toxins or allergens. This approach can offer benefits like improved muscle recovery, enhanced circulation and provides a healthier heat for your muscles and joints without the extra sticky humidity! 

Our heated classes at Buff & Flo run from 95 to 99 degrees.

*We are the ONLY infrared heated studio in Western New York.

We’ve traveled to Costa Rica, Italy, Greece, and France for incredible retreats with our wonderful members. Keep an eye out on our socials and retreat website for announcements about upcoming retreats! All are welcome to join!

The Mindbody App will not take your health card directly.  Where they CAN be processed are:

1. At the studio front desk.

2. Calling the studio at 716-800-5267 and we can process it over the phone.

3. Online at www.buffandflo.com and clicking on the ONLINE STORE- SELECT what type of membership or class card you would like to purchase. Enter your health insurance card as the payment and it will alert the studio. Allow 24 hours to have it linked to your Mindbody account.

We accept Independent Health, Highmark, and Univera. Contact your health insurance company for your total balance, as this is important when purchasing anything using your card.  Your total must be LESS or EQUAL to the amount on your card.

The 2 week unlimited pass is available for NEW clients only. This means you have not taken a class previously since the studio opened in 2019. The trial includes 2 weeks of unlimited classes from the date of your first class. All classes are included except for any PILATES REFORMER or APPARATUS jclasses.  Purchase the 2 week unlimited pass on:

1. The MindBody app.

2. At www.buffandflo.com and click on the ONLINE STORE.

3. Call 716-800-5267 and someone can assist you over the phone.

All private sessions can be booked in the MindBody app under the “Appointments” tab. Follow the prompts to book a private session with an instructor that matches your availability. You can also contact the studio at 716-800-5267 to purchase and book your private sessions—We suggest this option if you have injuries or pre-existing conditions so we can pair you with the instructor that best meets your needs.

Prerequisites are required for all Pilates reformer and apparatus classes for your safety. We require:

1. Taking the Intro to Pilates Private Sessions (two of them).

2. Taking a Beginner Reformer Series which consists of 5 classes in a 5 week series

We are a classical Pilates-based studio so exercises and movements may differ from other Pilates studios. For safety and liability reasons, every client must complete at least one of the pre-requisites, regardless of any prior experience. This also ensures a smooth transition to our reformer classes, and allows for the best class experience!

The first class you book using your package will be registered in MindBody as the start date of that package. For example, if the first class you book with your package is on March 31st, MindBody considers March 31st the start date of your package and also the first day of activation. Therefore, if you try to book a class on March 30th (after already booking March 31st with that package), MindBody will not think you have a package active for that date (since March 30th is before March 31st). This goes for anything prior to March 31st.

To fix this:

1.  Cancel the first class you booked with your package. In this case you would cancel your March 31st class (as well as anything after March 31st that was booked with the package).

2. Choose the earliest date you want to attend class. In this case, you would choose March 30th or anything prior to March 31st as your first booking. Then MindBody will register that date as the “start” of your package.

3. Rebook March 31st and anything after that date. 

For any questions, please contact the studio at 716-800-5267.

We do not recommend our heated classes for pregnant clients. Please consult with your doctor before partaking in any exercise class while pregnant, especially one that is heated.

ALWAYS consult with your doctor before partaking in any exercise class while pregnant. Any of our pre & postnatal classes are great for expecting moms. Mini Private Pilates Sessions are also a popular option since they are one-on-one. A prenatal-certified instructor can tailor the session to your needs for pregnancy and beyond.

ClassPass is a third party membership that allows you to book classes at a variety of studios. Class bookings are based on credits, and can vary depending on the popularity, time of day, and type of class. Since it is a third party entity, Buff & Flo has no control over how many credits a class costs, the cancellation window, or your account.

ClassPass spots are limited. This number depends on popularity, time of day and type of class. For example, only 7 spots could be available on ClassPass for a 30 person Hot Pilates class available on MindBody (the studio booking app). If all 7 spots are booked through ClassPass members, even if the overall 30 person class isn’t full, ClassPass will not be able to reserve you a spot. Studio members get first priority for all bookings. So the best way to ensure you can book a spot for the class you want is to purchase a studio membership or single class drop in through MindBody. 

***Since ClassPass is a third party membership, Buff & Flo has no control over this.

FitOn Health is a third party membership. This program partners with Highmark (BlueCross BlueShield of Western New York) and fitness facilities. It allows members to access FitOn resources and classes specified for 65 and over Medicare population. Through this program, you can sign up for specific classes at Buff & Flo, using your FitOn Membership.

The Mindbody App is not able to use your gift card for purchases.  Gift cards CAN be processed:

1. At the studio front desk.

2. Calling or texting the studio at 716-800-5267 and we can process it over the phone. Please have your giftcard number available upon calling or texting.

Late Cancellation & No-Show Policy

The following Late Cancellation & No-Show Policy applies to all Class Packs & Unlimited Memberships:

• You must cancel 3 HOURS prior to the start of the class time to avoid a penalty.

• For class packs, you will lose a credit & be charged a fee.

• Fees will automatically be charged to your credit card on file.

Fees for Late Cancellation or No-Show are as follows:

• NON REFORMER Classes: $10 Late Cancel/No Show Fee

• REFORMER/APPARATUS Classes: $15 Late Cancel/No Show Fee